your weekly rent
Your rent is charged in advance to your rent account on the Monday of each week, together with any other charges due.
It is your responsibility and the responsibility of any other tenants named on your tenancy agreement to pay your rent on time and in full.
It’s important to understand that while other named occupants in the household might contribute to the rent, the named tenant(s) that have signed your tenancy agreement are solely or jointly responsible for paying the rent – and clearing any arrears due.
rent collection: 48 weeks
Your rent, as assessed, is collected over a 48 week period, meaning that no rental charge is applied to your account on 4 weeks during the year.
The weeks where no rental charge is applied normally take place at Easter (1 week), June (1 week) and Christmas (2 weeks).
If you pay your rent by monthly standing order, the amount stated on your standing order form includes no charge for the 4 weeks.
Additional weekly charges may apply for services, depending on the estate that you live in. For example, tenants may be required to pay a weekly charge for tenant services and waste collection.
The charge for tenant services is a contribution towards the cost of maintaining communal areas and facilities; including services like landscaping, lighting, lift maintenance, fire alarm systems, CCTV, door entry systems etc.
Other charges covering services like parking, window cleaning and additional storage for example, may be optional. The full range of services available on your estate will be explained to you before you sign your tenancy agreement.
No rental charge is applied to your account for the remaining 4 weeks.
how to pay
1. by standing order
You can set up a standing order payment with your bank to be paid monthly, fortnightly or weekly. We will provide you with a Standing Order Form containing all the information to set up your standing order – all you need to do is fill in your own details and take it to your bank, without delay.
2. by debit card online
or over the phone
You can pay your rent at any time using your debit card by logging on to our website. We can also accept rent payment by debit card over the phone, just call us. We will email you a receipt to confirm your payment once you provide your email address.
To pay on-line or over the phone, you’ll need your unique reference code so that we can identify your payment. If you don’t have your reference code to hand, please call us.
3. at your estate office
If you live in an older Iveagh Trust estate, you may be able to pay your rent at your local estate office. Check with your estate manager for weekly opening times.
4. household budget scheme
If you collect a social welfare payment at the Post Office, you may be able to pay your bills, including your rent, through An Post’s Household Budget Scheme.
The Household Budget Scheme will automatically deduct your rent from your social welfare payment and pass it directly to the Iveagh Trust. For more information, get in touch with us.
how is my rent calculated?
The way that your rent is calculated depends on the type of funding that was provided to build, purchase or refurbish the property that you live in – and the terms and conditions attached to that funding.
Generally, tenants will pay what is known as a ‘differential rent’ or an ‘economic rent’.
A 'differential’ rent
A differential rent is a rent that is calculated as a percentage of your household income.
Your rent will increase if your household income goes up, but will also reduce if there is a fall in your income, ensuring that it always remains affordable. Typically, a differential rent will apply in newer Iveagh Trust properties.
Differential rents for properties funded under the Capital Loan and Subsidy Scheme (CLSS) are calculated at approximately 15% of your total net household income.
For newer properties, the rent scheme of the local authority where the property is located may apply. We will provide you with more information on the particular differential rent scheme that applies to your property when you move in.
An ‘economic’ rent
An economic rent is based on the size of the property and the cost to manage and maintain it.
Typically, an economic rent will apply in older Iveagh Trust homes under the terms of the Capital Assistance Scheme.
If you are on a low income or if you suffer a loss of income, you may be able to qualify for assistance through your local authority.
how often will my rent change?
If you are living in a property where an economic rent applies, the Trust may adjust your rent once in a twelve month period, however, your rent may be adjusted less frequently.
Rents in ‘economic rent’ properties are set taking on-going maintenance and management costs into account and every effort is made to ensure that rents are maintained at a low level.
If you are living in a property where a differential rent applies, your rent will be assessed once a year based on your household income, as part of an annual rent review.
rent receipt statements
If you pay your rent by standing order or online we will provide you with a full statement of your rent account, four times a year. If you pay your rent in person at your estate office, you will receive a printed rent receipt for each payment made. You can also request a statement of your rent account at any time.
The rent statement will clearly outline the week number, rental charge, amount paid and current balance for the preceding three months. If you have any questions at all about what’s in your rent statement, don’t hesitate to get in touch with us. You should keep your rent receipts and rent statements in a secure place for your own records.
arrears – missed payments
It is your responsibility to ensure that your rent and service charges are paid weekly in advance, on or before the Monday of each week.
Failure to pay your rent is a breach of your tenancy agreement and we will write to you immediately. Continuous failure to pay your rent will lead to the termination of your tenancy.
If you are unable to make a payment, please get in touch as soon as possible. We will endeavour to work with you and, if possible, put in place an arrangement to clear any arrears on your account.
Worrying about money can put a strain on your physical and mental health. If you are experiencing difficulty paying your bills, there are a number of organisations and charities there to help with practical advice and in some cases, financial support.
Talk to us about your situation and we will try to put you in touch with the right people.
what is a differential rent scheme?
A differential rent scheme is a set of rules used to calculate what proportion of your income will be paid as rent, ensuring that your rental charge is affordable according to your household income.
Many Differential Rent Schemes operate in Ireland and each Local Authority operates their own scheme. The type of rent scheme that we use to calculate your rent is a condition of the funding we received to build, purchase or refurbish the property that you live in.
For older properties, your rent may be calculated under the Iveagh Trust’s Differential Rent Scheme, which is based on the terms and conditions of the Department of Housing’s “Capital Loan & Subsidy Scheme”.
For newer or refurbished properties, your rent may be calculated according to the rent scheme of the Local Authority where the property is located.
differential rent tenants - the annual rent review
If your rent is based on your income, we will send you a Confidential Income Statement (CIS) in January each year. The CIS form asks you to provide details of your household income for the previous year, along with supporting documentation like payslips, an Employment Detail Summary or social welfare receipts.
The CIS must be completed in full and include details of any income received by all members of your household.
Based on the information you provide, your rent will be reassessed and a new rental charge will come into effect in April of each year. We will always write to you to let you know about any changes to your rent in advance.
Failure to return your Confidential Income Statement and all of the required documentation will result in a weekly financial penalty, equivalent to one week’s rental charge being applied to your account for each week that the information is not provided.
Continued failure to provide the required information may lead to the termination of your tenancy.
what we need and how to send it to us
Details of all household income must be provided so that we can accurately and fairly assess your rent in accordance with the differential rent scheme that applies to you.
Typically, this would include an Employment Detail Summary (EDS), payslips, or a set of accounts for members of your household that are employed or self-employed.
Details of any pension, social welfare, child maintenance and income from investments paid to members of your household should also be provided. The Confidential Income Statement provided to you will clearly explain what is required.
The easiest way to send us your information is by email to: firstname.lastname@example.org. You can also send your information to our Head Office by post or by hand directly to your estate manager. Please ensure that any information you provide to us by post or by hand is clearly addressed and within a sealed envelope.
The Iveagh Trust takes the protection of your personal data very seriously. Details of your household income are required solely for the purposes of calculating your rent in accordance with the differential rent scheme that applies to the property you are renting.
what happens if my income changes?
If your household income goes up or down, call us and we will arrange to reassess your rent.
Failing to let us know that your income has increased may jeopardise your tenancy, it is a breach of your tenancy agreement and we may apply a backdated charge to your rent account.